Question

Explain the concept of ‘Harmony, not Discord’ as a principle of scientific management.

Hint:

A cooperative and conflict-free work environment leads to higher productivity and satisfaction.

Answer 1

‘Harmony, not Discord’ is one of the key principles of Scientific Management proposed by F.W. Taylor. It emphasizes the importance of mutual understanding, cooperation, and harmony between workers and management. Instead of conflicts and confrontations, both parties should work as a team for organizational goals.

• This principle promotes trust and reduces friction between management and labor.
• Taylor believed that mental revolution among workers and employers was essential for industrial progress.
• Workers should not view management as exploiters, and managers should treat workers fairly.