Direction (Q1-Q5): Read the passage given below and answer question.
Sunrise Solar Solutions is experiencing rapid growth in the demand for its residential solar panel installations in Gurugram. To manage this expansion, the CEO, Mr. Sharma, held a meeting with his senior managers. During the meeting, Mr. Sharma outlined the company's goal of increasing installation capacity by 25% over the next fiscal year to capitalize on the booming market. Following this, the Operations Manager, Ms. Verma, began grouping the increasing number of installation teams geographically and assigning specific service areas to each team to ensure efficient coverage. The HR Manager, Mr. Khan, was tasked with determining the number of new technicians and support staff required and developing a recruitment drive to fill these positions. As the new teams were onboarded, the Installation Supervisor, Mr. Singh, personally explained the new installation protocols and provided hands-on training to ensure quality and safety. Finally, the Finance Manager, Ms. Das, implemented a system to track the actual number of installations against the set targets and identify any deviations requiring corrective action.
To solve the problem, we need to identify the function of management illustrated by Mr. Sharma's action of outlining the company’s goal of increasing installation capacity by 25% over the next fiscal year.
- Planning: Setting objectives and deciding in advance the actions needed to achieve them.
- Organizing: Arranging resources and tasks to accomplish the plan.
- Staffing: Recruiting and managing employees.
- Directing: Guiding and supervising employees.
- Controlling: Monitoring performance and taking corrective actions.
Mr. Sharma outlined the company’s goal of increasing installation capacity by 25% over the next fiscal year.
Setting a specific goal and planning for future growth is an example of Planning, which involves deciding what to achieve and how to achieve it.
The action taken by Mr. Sharma best illustrates the management function of Planning.
To solve the problem, we need to identify the function of management illustrated by Ms. Verma’s action of grouping installation teams geographically and assigning service areas.
- Planning: Setting objectives and deciding how to achieve them.
- Organizing: Arranging resources and tasks to implement the plan.
- Staffing: Recruiting and managing personnel.
- Directing: Leading and motivating employees.
- Controlling: Monitoring progress and correcting deviations.
Ms. Verma grouped installation teams geographically and assigned specific service areas.
Arranging teams and assigning responsibilities relates to structuring resources and tasks, which is the function of Organizing.
The action undertaken by Ms. Verma best represents the management function of Organizing.
To solve the problem, we need to identify the management function related to Mr. Khan’s responsibility of determining staffing needs and conducting recruitment.
- Planning: Setting goals and deciding how to achieve them.
- Organizing: Structuring resources and assigning tasks.
- Staffing: Recruiting, selecting, training, and managing employees.
- Directing: Leading and motivating employees.
- Controlling: Monitoring and correcting performance.
Mr. Khan is responsible for determining staffing requirements and developing a recruitment drive.
Determining workforce needs and recruiting employees falls under the Staffing function of management.
The responsibility given to Mr. Khan primarily relates to the management function of Staffing.
To solve the problem, we need to identify the management function demonstrated by Mr. Singh’s action of explaining protocols and providing training.
- Planning: Setting goals and outlining how to achieve them.
- Organizing: Arranging resources and assigning tasks.
- Staffing: Hiring and preparing employees.
- Directing: Leading, guiding, communicating, and motivating employees.
- Controlling: Monitoring activities and implementing corrective actions.
Mr. Singh explained installation protocols and provided hands-on training to employees.
Guiding and training employees to ensure they perform tasks correctly is part of the Directing function of management.
The activity performed by Mr. Singh best exemplifies the management function of Directing.
To solve the problem, we need to identify the management function demonstrated by Ms. Das’s action of tracking installations against targets and identifying deviations.
- Planning: Setting objectives and deciding how to achieve them.
- Organizing: Arranging resources and tasks.
- Staffing: Recruiting and managing personnel.
- Directing: Leading and supervising employees.
- Controlling: Monitoring performance, comparing it with standards, and taking corrective actions.
Ms. Das implemented a system to track installations against targets and identify deviations.
Monitoring progress and identifying deviations for corrective action are key aspects of the Controlling function of management.
The system implemented by Ms. Das best illustrates the management function of Controlling.