Question

Controlling is a systematic process involving sequential steps. Choose the correct sequence of Steps of Controlling Process.
(A) Analysing deviations
(B) Measurement of actual performance
(C) Setting performance standards
(D) Comparison of actual performance with standards

Choose the correct answer from the options given below:

• A. (A), (B), (C), (D)
• B. (A), (C), (B), (D)
• C. (B), (A), (D), (C)
• D. (C), (B), (D), (A)

Answer 1

The Correct Option is D

The controlling process in management involves a sequence of structured steps that ensure performance aligns with the desired standards. The correct order of these steps is essential to effectively monitor and guide organizational outcomes.

The steps include:

1. Setting Performance Standards: This is the initial step where benchmarks or expectations are established, serving as a reference point for the subsequent performance measurement.
2. Measurement of Actual Performance: This involves quantifying the actual outputs and results, using various tools and methods to ensure accuracy and reliability in assessing what has been achieved.
3. Comparison of Actual Performance with Standards: The actual performance data is compared to the predetermined standards to identify any variances or deviations.
4. Analysing Deviations: If there are discrepancies between actual performance and standards, this step involves a thorough investigation to understand their causes, which is crucial for preventing or correcting issues.

Thus, the correct sequence of the steps of the controlling process is (C), (B), (D), (A). 

Answer 2

The correct sequence of steps in the controlling process is:

(C) Setting performance standards: The first step, where standards are set for performance measurement.

(B) Measurement of actual performance: The second step, where actual performance is measured to compare against the standards.

(D) Comparison of actual performance with standards: The next step, where the measured performance is compared with the standards to assess performance.

(A) Analysing deviations: The final step, where deviations between actual and expected, performance are analyzed to identify areas for improvement.

This sequence ensures that performance is effectively monitored, and any discrepancies are addressed for better management.