(a) Explain the following functions of marketing :
(i) Customer support services
(ii) Product designing and development
OR
(b)Explain ‘Advertising’ and ‘Personal Selling’ as tools of promotion used by the marketers.
(i) Customer support services
(ii) Product designing and development
OR
(b)Explain ‘Advertising’ and ‘Personal Selling’ as tools of promotion used by the marketers.
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Solution and Explanation
- (i) Customer Support Services: These include after-sales services, feedback handling, grievance redressal, installation, and maintenance that improve satisfaction and brand loyalty.
- (ii) Product Designing and Development: Refers to creating products based on consumer needs and preferences. A well-designed product attracts buyers and sustains demand.
- Advertising: A paid form of promotion used to create awareness and persuade customers using print, digital, or visual platforms.
- Personal Selling: Involves face-to-face interaction with potential customers to understand their needs and close sales. Effective for technical or expensive products.
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Questions Asked in CBSE CLASS XII exam
Let \(\mathbf{a}, \mathbf{b}\) and \(\mathbf{c}\) be three vectors such that $\mathbf{a} \times \mathbf{b} = \mathbf{a} \times \mathbf{c} \text{ and } \mathbf{a} \times \mathbf{b} \neq 0 \text{ Show that } \mathbf{b} = \mathbf{c}$.
A carpenter needs to make a wooden cuboidal box, closed from all sides, which has a square base and fixed volume. Since he is short of the paint required to paint the box on completion, he wants the surface area to be minimum.
On the basis of the above information, answer the following questions :
Find \( \frac{dS}{dx} \).- CBSE CLASS XII - 2025
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Bittu and Chintu were partners in a firm sharing profit and losses in the ratio of 4:3. Their Balance Sheet as at 31st March, 2024 was as
On $1^{\text {st }}$ April, 2024, Diya was admitted in the firm for $\frac{1}{7}$ share in the profits on the following terms:
- New profit sharing ratio between Bittoo, Chintoo and Diya will be $3:3:1$.
- Fixed Assets were found to be overvalued by ₹ 1,40,000.
- Creditors were paid ₹ 4,20,000 in full settlement.
- Diya brought proportionate capital and ₹ 5,60,000 as her share of goodwill premium by cheque.
Prepare Revaluation Account and Partners' Capital Accounts.
- CBSE CLASS XII - 2025
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Bittu and Chintu were partners in a firm sharing profit and losses in the ratio of 4 : 3. Their Balance Sheet as at 31st March, 2024 was as follows:
On 1st April, 2024, Diya was admitted in the firm for \( \frac{1}{7} \)th share in the profits on the following terms:- (i) New profit sharing ratio between Bittu, Chintu and Diya was 3 : 3 : 1 .
- (ii) Fixed Assets were found to be overvalued by ₹ 1,40,000.
- (iii) Creditors were paid ₹ 4,20,000 in full settlement.
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Prepare Revaluation Account and Partners' Capital Accounts.
- CBSE CLASS XII - 2025
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