Question:
A consumer registers a complaint with the company’s grievance cell. Which consumer right is being exercised by the consumer?
A consumer registers a complaint with the company’s grievance cell. Which consumer right is being exercised by the consumer?
Updated On: Jan 16, 2026
- Right to be Heard
- Right to Seek Redressal
- Right to be Informed
- Right to Safety
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The Correct Option is A
Solution and Explanation
The Right to be Heard allows consumers to raise their complaints and concerns to appropriate forums. In this case, the consumer is exercising this right by lodging a complaint with the company’s grievance cell. This ensures that consumers' issues are addressed in a timely and effective manner, promoting transparency and accountability in business practices.
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