Step 1: Understand cloud computing 
Cloud computing offers flexible, scalable, and efficient services. 
Step 2: Evaluate options 
On-demand self-service: Users access resources as needed. 
Resource pooling: Resources shared across users. 
Limited scalability: Incorrect, cloud offers high scalability. 
Measured service: Usage is monitored and billed. 
Step 3: Identify exception 
Limited scalability is NOT a characteristic of cloud computing.