Question

Siebel is a software firm that is now taken over by:

• A. IBM
• B. Accenture
• C. Gartner
• D. Oracle

Answer 1

The Correct Option is D

Siebel Systems was a renowned American software company best known for its Customer Relationship Management (CRM) applications. Founded in 1993 by Thomas Siebel, the company became a global leader in CRM solutions during the late 1990s and early 2000s.

Step 1 — About Siebel Systems:
• Specialized in CRM software, helping organizations manage customer data, sales, marketing, and service operations.
• Its applications were widely used by large enterprises across industries to improve customer interaction and business intelligence.

Step 2 — Acquisition by Oracle:
• In September 2005, Oracle Corporation announced that it would acquire Siebel Systems.
• The deal was valued at approximately $5.85 billion.
• The acquisition was part of Oracle’s aggressive expansion strategy to dominate the enterprise software market and compete directly with SAP.

Step 3 — Impact of the acquisition:
• Oracle integrated Siebel’s CRM solutions into its own suite of enterprise applications, later forming the foundation for Oracle’s Fusion CRM products.
• This strengthened Oracle’s position in enterprise software, giving it one of the largest customer bases in the CRM domain at that time.

Step 4 — Legacy:
Even after the acquisition, Siebel CRM continued to be used by many companies worldwide, and Oracle provided regular updates and support for the software, while simultaneously developing newer cloud-based CRM solutions.

Final Answer:
Siebel Systems, the CRM software firm, was taken over by Oracle.