Payal was working in a Multinational company. Her father gifted her a
smart phone worth ` 40,500 on her birthday. The mobile phone was
purchased by her father from his friend’s shop. After few months, the
mobile phone started creating problems. Payal tried to contact the
manufacturer many times but he did not respond. Ultimately Payal
decided to file a complaint against the manufacturer. The appropriate grievance redressal machinery where Payal can file a complaint is:
Show Hint
- District Forum/Commission
- State Commission
- National Commission
- Supreme Court
The Correct Option is B
Solution and Explanation
- Up to \rupee 20 lakh: District Forum
- Between \rupee 20 lakh and \rupee 1 crore: State Commission
- Above \rupee 1 crore: National Commission
Since the value of the smartphone is \rupee 40,500, Payal must file her complaint at the State Commission.
Final Answer: (B) State Commission
Top Questions on Consumer Protection
- Rajat was carrying on a business of manufacturing plastic disposables like plastic plates, plastic cups and plastic straws. He heard about the upcoming ban on single use plastics. He was able to identify this external environmental trend which could hinder his firm’s performance. So he took action and shifted to manufacturing the plates, cups and straws from bamboo and palm leaves. As a result, his business not only survived but was able to generate profit.
The point of importance of Business Environment highlighted above is :- CBSE CLASS XII - 2025
- Business Studies
- Consumer Protection
- Lyka Ltd. launched its new range of herbal shampoos at the beginning of the year. As per legal framework, Lyka Ltd. provided the name and address of the manufacturer, the weight, manufacturing date, expiry date, maximum retail price etc. on the package and label of the herbal shampoo.
The consumer right highlighted above is :- CBSE CLASS XII - 2025
- Business Studies
- Consumer Protection
- State any four reliefs that can be issued to the opposite party when the consumer court is satisfied about the genuineness of the complaint.
- CBSE CLASS XII - 2025
- Business Studies
- Consumer Protection
- State any four points of importance of consumer protection from the point of view of business.
- CBSE CLASS XII - 2025
- Business Studies
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- State any four functions performed by consumer organizations and non-governmental organizations for protecting and promoting the interest of consumers.
- CBSE CLASS XII - 2025
- Business Studies
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Questions Asked in CBSE CLASS XII exam
As you can see, a careful re-examination of the data can sometimes lead to a reversal of earlier interpretations. In this respect, it is necessary to mention the recent archaeogenetic research carried out at the site of Rakhigarhi. The site, located in Hisar district of Haryana, is the biggest Harappan city, spread over an area of 550 Hectare. In order to study the genetic history of the Harappans, DNA was extracted from the skeletal remains excavated at Rakhigarhi. This research was carried out by The Deccan College Deemed University, Pune in collaboration with Centre for Cellular and Molecular Biology, Hyderabad and The Harvard Medical College. The analysis of the data indicates that the Harappans are the indigenous people of this region.
The genetic roots of the Harappans go back to 10,000 BCE. The DNA of the Harappans has continued till today and a majority of the South Asian population appears to be their descendants. Due to trade and cultural contacts of the Harappans with distant regions there is a mixture of genes in small quantity. The continuity without any break in genetic history as well as cultural history rules out large scale immigration of the so-called Aryans. This research also indicates that the people coming from bordering areas and distant regions were absorbed in the Indian society. At no stage, the genetic history of the Indians was either discontinued or broken. As the Harappans started moving towards Iran and Central Asia, their genes also gradually spread in these regions.
The same team of researchers reconstructed 3D features of the Harappan people. The reconstructed facial features of the Harappans, male and female, show remarkable similarity with the modern population of Haryana. Thus, this study has indicated unbroken continuity for 5000 years in this region.
- CBSE CLASS XII - 2025
- The Harappan Civilisation
Al-Biruni described Sanskrit as follows:
If you want to conquer this difficulty (i.e. to learn Sanskrit), you will not find it easy, because the language is of an enormous range, both in words and inflections, something like the Arabic, calling one and the same thing by various names, both original and derivative, and using one and the same word for a variety of subjects, which, in order to be properly understood, must be distinguished from each other by various qualifying epithets.- CBSE CLASS XII - 2025
- Delhi Sultanate
Maulvi Ahmadullah Shah was one of the many maulvis who played an important part in the revolt of 1857. Educated in Hyderabad, he became a preacher when young. In 1856, he was seen moving from village to village preaching jehad (religious war) against the British and urging people to rebel. He moved in a palanquin, with drumbeaters in front and followers at the rear. He was therefore popularly called Danka Shah – the maulvi with the drum danka. British officials panicked as thousands began following the maulwi and many Muslims began seeing him as an inspired prophet. When he reached Lucknow in 1856, he was stopped by the police from preaching in the city. Subsequently, in 1857, he was jailed in Faizabad. When released, he was elected by the mutinous 22nd Native Infantry as their leader. He fought in the famous Battle of Chinhat in which the British forces under Henry Lawrence were defeated. He came to be known for his courage and power. Many people in fact believed that he was invincible, had magical powers, and could not be killed by the British. It was this belief that partly formed the basis of his authority.
- CBSE CLASS XII - 2025
- The Great Revolt of 1857
On the given political outline map of India, locate and label the following with appropriate symbols:
- [(i)] Sanchi – A Stupa (Located in Madhya Pradesh)
- [(ii)] Kalibanga – Harappan site (Located in northern Rajasthan, near the Ghaggar river)
- [(iii)] (a) Panipat – Territory under the control of British (Located in Haryana)
- [OR] (b) Vijayanagara – Capital of Vijayanagara empire (Located in Karnataka)
On the same outline map, two places have been marked as ‘A’ and ‘B’, as the centres of the Revolt of 1857. Identify them and write their correct names on the lines drawn near them.
- CBSE CLASS XII - 2025
- The Great Revolt of 1857
- Explain the significance of the Dandi March and its influence on the Independence movement.
- CBSE CLASS XII - 2025
- Rise of Indian Nationalism