Comprehension

Nicky, Manoj and Benita are graduates from a top ranked B-school. They joined ABC corporation a year ago. ABC is known for its performance oriented culture. This is the rest time the organization recruited from a top ranked B-school. They are part of a +ve member team with two others from lower ranked B-schools. Nicky, Manoj and Benita draw 40 percent higher salaries than other team members. This team reports to Amelia Ganeshmurthi, a senior Executive. 

Question: 1

Amelia is disappointed with the performance of Nicky, Manoj and Benita. She came to know that ABC was not their first choice and they had spent the first ten months applying to other organizations. However, they have now started liking ABC and promised to do their best henceforth. Amelia has to rate their annual performance and decide about their future. She has the following choices:
1. Fire them from ABC for insincerity and save the organization’s time and money.
2. Give them average ratings with a year to prove their worth and fire them from ABC if they fail to show significant progress.
3. Impose a pay-cut of 15% since they have not delivered on the promise, but give them relatively high ratings.
4. Give them relatively poor ratings with one year time to improve and fire them from ABC if they fail to show significant progress.
5. Give them high ratings and give them a second chance to prove their worth.
Which of the following options rank the above choices in the order of MOST APPROPRIATE to LEAST APPROPRIATE?

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In managerial ethics questions, the best answer balances fairness with accountability: penalize poor past performance but provide a realistic chance to improve.
Updated On: Aug 25, 2025
  • 1, 2, 4
  • 2, 1, 4
  • 4, 2, 5
  • 4, 3, 1
  • 5, 2, 3
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The Correct Option is C

Solution and Explanation

Step 1: Assess fairness and organizational interest.
The employees were insincere initially, but have now shown willingness to contribute. A balanced approach is required: accountability for the past, but scope for improvement in the future.
Step 2: Evaluate each option.
1. {Immediate firing} (Option 1) — harsh and does not acknowledge their change in attitude. Least appropriate.
2. {Average ratings with a chance to prove} (Option 2) — fair but not fully accounting for past insincerity. Moderately appropriate.
3. {Pay-cut but high ratings} (Option 3) — inconsistent and ethically questionable (salary cut without reflecting poor performance in ratings). Inappropriate.
4. {Poor ratings with chance to improve} (Option 4) — fairer since it penalizes past insincerity but still offers improvement opportunity. Most appropriate.
5. {High ratings with second chance} (Option 5) — too lenient, ignoring past behavior, but still shows positivity. Less appropriate than (2) and (4).
Step 3: Ranking order.
Most to least appropriate: 4 (best balance), 2 (moderate balance), 5 (too lenient).
\[ \boxed{\text{Answer: C (4, 2, 5)}} \]
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Question: 2

Recruiting Nicky, Manoj and Benita was part of a larger initiative to make the organization attractive to prospective employees. Recently Amelia’s boss informally told her that the trio’s perception of the organization might influence future recruitment from top B-schools. However, the trio had already expressed their unhappiness about the organization to Amelia. She suspected that her promotion due next year might depend on the trio! Which of the following is the BEST way for Amelia to deal with this situation?

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In decision-making questions, the BEST option usually balances \textbf{professional ethics, transparency, and organizational interest} instead of shortcuts or personal biases.
Updated On: Aug 25, 2025
  • Henceforth, she should be lenient with the trio.
  • She should promise the trio an early promotion if they can help her recruit good talent from top B-schools.
  • Henceforth, she should occasionally invite the trio for dinner and informal outings.
  • She should tell her boss that it is unfair to link her promotion to the trio’s behaviour.
  • She should convey the trio’s unhappiness to her boss.
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The Correct Option is

Solution and Explanation

Step 1 (Understand Amelia’s dilemma).
- Amelia’s promotion may depend on the trio’s perception of the organization.
- The trio is already unhappy and has expressed it to Amelia.
- Her boss is unaware of the full extent of the trio’s dissatisfaction.
Step 2 (Evaluate options).
(A) Being lenient is not a solution—it compromises professionalism and does not address the real issue.
(B) Promising early promotion is unethical and beyond Amelia’s authority.
(C) Inviting them for outings is superficial and does not address structural dissatisfaction.
(D) Confronting her boss about unfairness may sound defensive and does not solve the trio’s unhappiness.
(E) Sharing the trio’s concerns with her boss is proactive, transparent, and constructive. It helps leadership address the root problem, which indirectly protects Amelia’s professional standing.
Step 3 (Conclude).
The best course of action is Option (E): Amelia should escalate the trio’s unhappiness to her boss. This is responsible, professional, and aligned with organizational improvement.
\[ \boxed{\text{Correct Answer: (E) She should convey the trio’s unhappiness to her boss.}} \]
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Question: 3

Nicky’s performance on the job is disappointing though she is considered a very helpful person outside the workplace helping her teammates and others in the organization with their personal needs (e.g. finding a place to rent, a good place to get homely food etc.). On the other hand, Manoj and Benita are performing well in their respective jobs and are perceived by their teammates as important to the team. But they are not interested in helping outside the workplace. Amelia has to decide the future of the trio. She has the following options: 1. Inform the higher authorities about Nicky’s poor performance and ask them to take a call.
2. Send Nicky for a one month training earmarked for top performing employees.
3. Serve Nicky an ultimatum to improve within the next six months or get fired.
4. Even though they performed well, give Manoj and Benita average ratings because of their disinterest in helping outside workplace.
5. Give Manoj and Benita high ratings based on their performance.

Show Hint

Workplace decisions should prioritize \textbf{job performance over personal helpfulness}. Recognizing strong performers motivates the team, while giving underperformers structured chances to improve maintains fairness and accountability.
Updated On: Aug 25, 2025
  • 1 and 5
  • 2 and 4
  • 2 and 5
  • 3 and 4
  • 3 and 5
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The Correct Option is

Solution and Explanation

Step 1: Evaluate Nicky’s case.
Nicky is helpful outside the workplace but her performance on the job is disappointing. Since professional evaluations must focus on job performance, her helpfulness outside cannot compensate for poor results. Sending her to training meant for top performers (option 2) is inappropriate. Escalating to higher authorities (option 1) is premature, as Amelia should first handle the issue. The fair approach is option (3) — serve an ultimatum to improve in six months or face termination. This balances firmness with fairness.
Step 2: Evaluate Manoj and Benita’s case.
Both Manoj and Benita are strong performers in their respective jobs. Workplace performance must be recognized and rewarded fairly. Their disinterest in helping outside work should not impact ratings. Option (5) — giving them high ratings based on their actual job performance — is fair and encourages meritocracy. Option (4), giving them average ratings, would be unjust and demotivating.
Step 3: Combine best choices.
Thus, the best combination is:
- For Nicky: (3) Ultimatum to improve.
- For Manoj and Benita: (5) High ratings for strong job performance.
\[ \boxed{\text{Correct Answer: (E) 3 and 5}} \]
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