Two features of a formal organisation are:
Step 1: Defined Hierarchical Structure.
A formal organisation has a clear and structured hierarchy, where roles, responsibilities, and authority are clearly defined. This ensures clarity and efficient management within the organisation.
Step 2: Set Rules and Procedures.
Formal organisations establish specific rules, regulations, and procedures for all employees to follow. These guidelines help ensure consistency and maintain order within the organisation.
Final Answer:
The two features of formal organisation are a defined hierarchical structure and set rules and procedures.