| List I Purpose | List II Process | ||
| A. | Standards are the criteria against which actual performance would be measured | I. | Measurement of Actual performance |
| B. | Several techniques for measurement laid downs | II. | Setting performance Standard |
| C. | Critical point control and Management by exception are used by managers | III. | Taking corrective Action |
| D. | Involves training of employees | IV. | Analysing Deviation |