Comprehension

In my book “Searches,” I chronicle how big technology companies have exploited human language for their gain. We let this happen, I argue, because we also benefit somewhat from using the products. It’s a dynamic that makes up big tech’s accumulation of wealth and power: we’re both victims and beneficiaries. I describe this complicity, but I also enact it, through my own internet archives: my Google searches, my Amazon product reviews, and my ChatGPT dialogues. . . . 
People often describe chatbots’ output as “bland” or “generic”– the linguistic equivalent of a beige office building. OpenAI’s products are built to “sound like a colleague”, as OpenAI puts it, using language that, coming from a person, would sound “polite”, “empathetic”, “kind”, “rationally optimistic” and “engaging”, among other qualities. OpenAI describes these strategies as helping its products seem “professional” and “approachable”. This appears to be bound up with making us feel safe . . .
Trust is a challenge for artificial intelligence (AI) companies, partly because their products regularly produce falsehoods and reify sexist, racist, US-centric cultural norms. While the companies are working on these problems, they persist: OpenAI found that its latest systems generate errors at a higher rate than its previous system. In the book, I wrote about the inaccuracies and biases and also demonstrated them with the products. When I prompted Microsoft’s Bing Image Creator to produce a picture of engineers and space explorers, it gave me an entirely male cast of characters; when my father asked ChatGPT to edit his writing, it transmuted his perfectly correct Indian English into American English. Those weren’t flukes. Research suggests that both tendencies are widespread.
In my own ChatGPT dialogues, I wanted to enact how the product’s veneer of collegial neutrality could lull us into absorbing false or biased responses without much critical engagement. Over time, ChatGPT seemed to be guiding me to write a more positive book about big tech– including editing my description of OpenAI’s CEO, Sam Altman, to call him “a visionary and a pragmatist”. I’m not aware of research on whether ChatGPT tends to favor big tech, OpenAI or Altman, and I can only guess why it seemed that way in our conversation. OpenAI explicitly states that its products shouldn’t attempt to influence users’ thinking. When I asked ChatGPT about some of the issues, it blamed biases in its training data– though I suspect my arguably leading questions played a role too. When I queried ChatGPT about its rhetoric, it responded: “The way I communicate is designed to foster trust and confidence in my responses, which can be both helpful and potentially misleading.” . . . OpenAI has its own goals, of course. Among them, it emphasizes wanting to build AI that “benefits all of humanity”. But while the company is controlled by a non-profit with that mission, its funders still seek a return on their investment. That will presumably require getting people using products such as ChatGPT even more than they already are– a goal that is easier to accomplish if people see those products as trustworthy collaborators.

Question: 1

The author of the passage is least likely to agree with which one of the following claims?

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Be cautious of the neutrality claims made by AI systems. Often, they may not be truly neutral but instead reflect the interests of the companies behind them.
Updated On: Dec 4, 2025
  • When we use AI, we become accomplices to the exploitative practices of big tech companies.
  • The neutrality of AI is conducive to critical thinking.
  • The neutrality of AI is motivated by economic considerations.
  • ChatGPT favours AI companies and their officials, like Sam Altman, in its responses.
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The Correct Option is B

Solution and Explanation

Step 1: Understanding the Passage:
The author discusses the challenges and biases present in AI systems, especially in ChatGPT, and the unintended influence they may have on users. The passage criticizes the idea of AI neutrality, presenting it as a façade for economic and ideological purposes.
Step 2: Analyzing the Options:
- (1) This statement aligns with the passage’s argument that using AI makes us complicit in the exploitative practices of big tech.
- (2) This statement is contradicted in the passage, as the author argues that the neutrality of AI is not conducive to critical thinking, but rather misleading and biased.
- (3) This statement fits the passage’s critique that the neutrality of AI is motivated by economic considerations, primarily to benefit the companies behind AI systems.
- (4) This statement is in line with the passage's example of how AI tends to favour officials like Sam Altman in its responses.
Step 3: Conclusion:
Option (2) contradicts the passage, as the author highlights that AI neutrality is not beneficial for critical thinking but rather fosters trust and commercial interests.
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Question: 2

On the basis of the purpose of the examples in the passage, pick the odd one out from the following AI-generated responses mentioned in the passage:

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Pay attention to how AI systems self-reflect and how they guide users towards specific perspectives, which may influence the user's thinking.
Updated On: Dec 4, 2025
  • “When I prompted Microsoft’s Bing Image Creator to produce a picture of engineers and space explorers, it gave me an entirely male cast of characters . . .”
  • “. . . when my father asked ChatGPT to edit his writing, it transmuted his perfectly correct Indian English into American English.”
  • “When I queried ChatGPT about its rhetoric, it responded: ‘The way I communicate is designed to foster trust and confidence in my responses, which can be both helpful and potentially misleading.’”
  • “Over time, ChatGPT seemed to be guiding me to write a more positive book about big tech – including editing my description of OpenAI’s CEO, Sam Altman, to call him ‘a visionary and a pragmatist’.”
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The Correct Option is C

Solution and Explanation

Step 1: Understanding the Passage:
The passage discusses the author's personal interactions with ChatGPT and other AI tools, highlighting biases and misdirections in the responses. The examples given illustrate how these AI responses could influence the author's thinking.
Step 2: Analyzing the Options:
- (1) and (2) describe specific instances where AI generated responses are criticized for bias or errors, fitting the purpose of showing flaws in AI systems.
- (3) This response from ChatGPT is reflective of its self-awareness about biases in its training data, thus presenting a different type of example, one which acknowledges its limitations.
- (4) This response illustrates an instance where ChatGPT guided the author towards a specific perspective about big tech, which is consistent with the passage's argument about bias.
Step 3: Conclusion:
Option (3) is the odd one out, as it is a self-reflective statement by ChatGPT, whereas the others demonstrate its biases or flaws.
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Question: 3

All of the following statements from the passage affirm the disjunct between the claims about AI made by tech companies and what AI actually does EXCEPT:

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Be aware of how AI systems may reflect the interests of large companies, influencing responses that align with their goals.
Updated On: Dec 4, 2025
  • “I’m not aware of research on whether ChatGPT tends to favor big tech, OpenAI or Altman, and I can only guess why it seemed that way in our conversation.”
  • “It’s a dynamic that makes us complicit in big tech’s accumulation of wealth and power: we’re both victims and beneficiaries.”
  • “When I prompted Microsoft’s Bing Image Creator to produce a picture of engineers and space explorers, it gave me an entirely male cast of characters . . .”
  • “In my own ChatGPT dialogues, I wanted to enact how the product’s veneer of collegial neutrality could lull us into absorbing false or biased responses without much critical engagement.”
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The Correct Option is A

Solution and Explanation

Step 1: Understanding the Passage:
The passage critiques AI tools and their biases, discussing how they might reflect the interests of big tech companies or influence users without their knowledge.
Step 2: Analyzing the Options:
- (1) This statement reflects uncertainty about whether ChatGPT favors big tech, which doesn't directly affirm the disjunct between claims and actions as much as the others.
- (2), (3), and (4) highlight the passage's main critique of how AI systems, like ChatGPT, are complicit in biases and corporate interests.
Step 3: Conclusion:
Option (1) is the exception as it does not directly affirm the disjunct between tech companies' claims and AI’s actual behavior.
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Question: 4

The author compares AI-generated texts with “a beige office building” for all of the following reasons EXCEPT:

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Critique AI’s neutrality by considering how it may overly simplify responses and reflect corporate interests, rather than offering truly unbiased insights.
Updated On: Dec 4, 2025
  • AI generates generalized responses that lack specificity and nuance.
  • AI-generated texts often exhibit a warm, polite, and collegial tone.
  • AI aims to foster a feeling of trust and credibility among its users.
  • AI tends to blame its training data when scrutinized for its biases.
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The Correct Option is D

Solution and Explanation

Step 1: Understanding the Comparison:
The author uses the metaphor of a “beige office building” to criticize the bland and formulaic nature of AI-generated responses.
Step 2: Analyzing the Options:
- (1), (2), and (3) align with the metaphor, as the author critiques the lack of nuance, the overly polite tone, and the trust-building efforts of AI.
- (4) This option is not part of the comparison, as the passage critiques AI’s neutrality and biases, not its tendency to blame training data.
Step 3: Conclusion:
Option (4) is the exception because it does not fit the metaphor about AI's bland responses.
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