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how computers are beneficial for the hotel industr
Question:
How computers are beneficial for the hotel industry?
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Computers enhance efficiency, accuracy, and guest satisfaction in the hotel industry.
CBSE Class X - 2024
CBSE Class X
Updated On:
Dec 27, 2024
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Solution and Explanation
Computers play a vital role in the hotel industry in the following ways:
Reservation management:
Computers are used for booking rooms, managing availability, and updating reservations in real-time.
Billing and payments:
Computerized billing systems make it easy to generate invoices and process payments efficiently.
Guest records management:
Storing and managing guest information helps hotels provide personalized services.
Communication:
Computers facilitate communication between departments, guests, and staff through email and software systems.
Inventory control:
Managing hotel supplies, food stock, and linen using computer software improves efficiency.
Reports and analytics:
Generating reports on occupancy rates, revenue, and guest feedback helps in decision-making.
Marketing and promotions:
Computers help hotels manage online marketing campaigns, social media presence, and websites.
Security and surveillance:
Computers control electronic key systems, CCTV surveillance, and other security measures.
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