Question:

For the redressal of consumer grievances, the Consumer Protection Ac 2019 provides for setting up of a three-tier enforcement machinery. Identify the Redressal Agency Under The Consumer Protection Act.
“It has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees.”

Updated On: Mar 27, 2025
  • District Commission
  • State Commission
  • National Commission
  • Supreme Court
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The Correct Option is B

Solution and Explanation

The State Commission under the Consumer Protection Act has jurisdiction over complaints where the value of goods or services exceeds one crore but does not exceed ten crore rupees.

The District Commission handles cases with a lower value.

The National Commission handles higher-value cases, i.e., those exceeding ten crore rupees.

This structure ensures that consumer disputes are addressed at the appropriate level based on the monetary value involved.

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