Question

Design thinking is useful when it comes to solving “wicked problems”. Which problems are called wicked problems?

Hint:

Wicked problems require flexible, empathetic, and iterative approaches like design thinking.

Answer 1

Wicked problems are complex, ambiguous, and difficult to define or solve because they involve multiple interconnected factors and stakeholders. Characteristics of wicked problems include:

No clear problem definition or single correct solution.
Solutions often lead to unforeseen consequences or new problems.
Problems are unique and cannot be solved by standard methods.
They involve conflicting values and priorities among stakeholders.
Examples include climate change, poverty, healthcare reform, and urban planning.

Design thinking is especially useful for wicked problems because it emphasizes empathy, iterative prototyping, and human-centered solutions, enabling creative and adaptive problem solving.