The smooth running of a salon relies on good team members because they ensure efficient operations, quality service, and a positive environment. Skilled team members maintain professionalism, handle client needs effectively, and contribute to customer satisfaction. Collaboration ensures tasks are completed on time, while strong communication avoids misunderstandings. A reliable team fosters trust among clients and colleagues, enhancing the salon’s reputation. Their dedication, problem-solving, and teamwork are crucial for achieving success and maintaining smooth, day-to-day salon operations.
On the day of her examination, Riya sharpened her pencil from both ends as shown below. 
The diameter of the cylindrical and conical part of the pencil is 4.2 mm. If the height of each conical part is 2.8 mm and the length of the entire pencil is 105.6 mm, find the total surface area of the pencil.