Question

Describe personal telephone call ethics for salon staff.

Hint:

Tip: Personal calls at work should be limited, kept short, taken privately,
and never disturb client service to maintain a professional image.

Answer 1

Good telephone etiquette is important for salon staff to maintain professionalism and ensure smooth operations.
Personal calls should follow these ethics:
1. Limit Personal Calls: Staff should avoid making or receiving personal calls during work hours except in emergencies.
2. Keep It Short: If a personal call is necessary, it should be brief to avoid disturbing work and clients.
3. Private Area: Personal calls should be taken away from clients to maintain privacy and avoid distraction.
4. Silent Mode: Mobile phones should be kept on silent or vibration mode during working hours to avoid unnecessary noise.
5. Respect Clients: Attending to clients should always be the priority over personal calls.
Following these telephone call ethics helps maintain discipline, professionalism, and a positive image of the salon.