Comprehension

Analyse the following caselet and answer the questions that follow: 
Kamal Chinnappa, Vimal Rao, Ganesh Krishnan and Dinesh Kumar own a saloon each on the Barbil street. They are the only hairdressers on that street. Each of them offered three services viz. haircut, shaving and hair-dye. One evening, all four of them met in a nearby tea-stall and agreed to charge Rs. 100 for any of the three services (haircut, shave and hair-dye) on weekdays. They also agreed to increase this rate to Rs. 115 on weekends and holidays. All verbally decided to implement the agreement. 

Question: 1

The following day Kamal, being the most competent hairdresser on the street, was contemplating charging higher than agreed upon price. Which of the following would enable him to charge more with minimal violation of the agreement?

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When agreements fix prices, businesses often create \textbf{new categories or premium services} to increase revenue without formally violating the original rules.
Updated On: Aug 25, 2025
  • He should introduce a new and specialized service at Rs. 130.
  • He should open another shop on the same street and charge Rs. 150.
  • He should charge Rs. 130 for those wanting to jump the queue.
  • He should charge Rs. 115 for a service to a particular customer and give the next service free.
  • He should open his shop two hours before others and close it two hours after.
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The Correct Option is A

Solution and Explanation

Step 1: Understanding the scenario.
Kamal is bound by an agreement that fixes the general price of a haircut. If he charges more for the same service, he will be violating the agreement. The question asks which option allows him to earn more money with the least violation of the agreed terms.
Step 2: Evaluate each option.
- (A) By introducing a new and specialized service, Kamal differentiates it from the regular haircut. Hence, charging Rs. 130 is legitimate because it is a new category of service, not a violation of the fixed haircut price. This is minimal violation.
- (B) Opening another shop and charging Rs. 150 is a direct violation and can create disputes with competitors, hence not minimal.
- (C) Charging Rs. 130 for “jumping the queue” is essentially the same haircut, just with priority, which is still a violation of the spirit of the agreement.
- (D) Charging Rs. 115 but giving the next service free distorts the agreed pricing model, creating confusion and still violating the agreement.
- (E) Extending working hours does not increase the price, only increases availability, so it does not help Kamal charge higher.
Step 3: Conclusion.
The most reasonable and least violative approach is to introduce a specialized new service at Rs. 130. This allows Kamal to earn more while formally staying close to the agreement.
\[ \boxed{\text{Correct Answer: (A) He should introduce a new and specialized service at Rs. 130.}} \]
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Question: 2

Vimal relies heavily on a bunch of loyal customers. He is concerned about retaining them. Which of the following options should he choose if he does not want to violate the agreement?

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In agreement-based reasoning questions, check whether the option alters the \textbf{core contractual term} (usually price). Non-financial incentives (like priority service) can often provide benefits without breaching agreements.
Updated On: Aug 25, 2025
  • He should charge differential rates for loyal customers.
  • He should charge the loyal customers lower.
  • He should make every third visit free for his loyal customers.
  • He should charge all the agreed upon price.
  • He should allow his loyal customers to jump the queue.
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The Correct Option is

Solution and Explanation

Step 1: Identify the nature of the agreement.
The agreement here refers to the pricing arrangement between Vimal and his customers. Any change in pricing — whether discounts, freebies, or charging differential rates — would constitute a violation of the agreed terms.
Step 2: Examine the options.
- (A) Charging differential rates — Violates the agreed uniform pricing.
- (B) Charging lower rates for loyal customers — Also a violation of the pricing agreement.
- (C) Offering free visits (e.g., every third visit free) — This too alters the agreed-upon transaction terms.
- (D) Charging the agreed upon price — While compliant, it does not address Vimal’s concern of retaining loyal customers, as it offers them no extra advantage.
- (E) Allowing loyal customers to jump the queue — This provides preferential treatment in service delivery without altering the agreed price, thus does not violate the agreement.
Step 3: Conclude.
The only way to reward loyalty without breaking the pricing agreement is to allow customers a non-monetary benefit such as queue priority. Hence, the correct choice is (E).
\[ \boxed{\text{Correct Answer: (E)}} \]
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