Given: A lot of 144 ball pens, where 20 are defective and the remaining are good.
Step 1: Understanding the Probability of Selecting a Good Pen
Total pens = 144
Defective pens = 20
Good pens = 144 - 20 = 124
Step 2: Probability Calculation
Probability of selecting a good pen = Number of good pens / Total number of pens
= 124 / 144 = 31 / 36
Final Answer: 31 / 36