Question

While dining at a reputed Restaurant you ordered vegetarian soup but you have been served with non-vegetarian soup. You will:

• A. Call the server and shout at him/her.
• B. Forget the incident and do nothing about it.
• C. Leave the restaurant immediately.
• D. Call the manager and complain to him/her.

Hint:

Always approach the situation politely. Most restaurants will be more than willing to correct mistakes when brought to their attention calmly.

Answer 1

The Correct Option is D

Steps to Take if You Are Served the Wrong Dish (e.g., Non-Vegetarian Soup Instead of Vegetarian):

Step 1: Stay Calm

Remain composed and avoid reacting angrily. Mistakes can happen, and staying polite helps in resolving issues more effectively.

Step 2: Inform the Manager

Politely explain the situation to the waiter or directly to the manager. Mention that you had specifically ordered a vegetarian soup, but received a non-vegetarian one.

Step 3: Allow Them to Resolve the Issue

Give the staff an opportunity to correct the mistake. They may offer to replace the dish, provide a refund, or offer a complimentary item as compensation.

Note: Always maintain courteous communication to ensure a respectful and satisfactory outcome.