Question:
What is the name of Air India’s Artificial Intelligence-powered chat assistant that introduced a generative AI virtual agent?
What is the name of Air India’s Artificial Intelligence-powered chat assistant that introduced a generative AI virtual agent?
Updated On: Dec 17, 2025
- Maharaja
- AirBuddy
- Sathi
- Niyaa
- Frenz
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The Correct Option is D
Approach Solution - 1
The question asks for the name of Air India's Artificial Intelligence-powered chat assistant that introduced a generative AI virtual agent. To answer this, let's evaluate each option:
- Maharaja: While "Maharaja" is a well-known mascot of Air India, it is not the name of the AI-powered chat assistant.
- AirBuddy: This option does not correspond with any known AI-chat assistant related to Air India.
- Sathi: Although "Sathi" might sound fitting, it is not associated with Air India's AI initiatives.
- Niyaa: This is the correct answer. Air India introduced "Niyaa" as its Artificial Intelligence-powered chat assistant, which incorporates a generative AI virtual agent.
- Frenz: This option is not related to Air India's AI-powered chat assistant.
Therefore, the correct answer is Niyaa. Air India has named its AI-powered chat assistant "Niyaa," which uses advanced generative AI capabilities to assist passengers effectively.
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Approach Solution -2
Step 1: Introduction to Air India's AI Chat Assistant.
Air India launched "Niyaa," an AI-powered chat assistant designed to enhance customer interactions by leveraging generative AI technology for seamless and efficient query resolution.
Step 2: Analyze the options.
- Niyaa: Correct; this is the name of the AI assistant.
- AirBuddy, Sathi, Maharaja, and Frenz: Incorrect; these names do not correspond to Air India's AI assistant.
Final Answer: Niyaa
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