Step 1: Understanding the limitation period.
Under the Consumer Protection Act, 1986, the limitation period for filing a complaint in the consumer forums is 3 years from the date on which the cause of action arises, unless the forum is satisfied that there is a delay due to valid reasons.
Step 2: Explanation of the options.
- (a) 3 years from the date on which the cause of action has arisen: This is correct, as per Section 24A of the Consumer Protection Act.
- (b) 5 years from the date on which the cause of action has arisen: This is incorrect.
- (c) 4 years from the date on which the cause of action has arisen: This is incorrect.
- (d) 2 years from the date on which the cause of action has arisen: This is also incorrect.
Step 3: Conclusion.
Thus, the correct answer is (a) 3 years from the date on which the cause of action has arisen.