Question

What are the main sections of the front office department of a hotel?

Hint:

Each section of the front office plays a specific role in delivering seamless guest service.

Answer 1

The main sections of the front office department are:

1. Reception: Handles guest check-in, check-out, and reservations.
2. Cashier: Manages billing and payment settlement.
3. Information desk: Provides details about hotel services and nearby attractions.
4. Bell desk: Assists with luggage handling and guest escorting.