Question:
What are the main sections of the front office department of a hotel?
What are the main sections of the front office department of a hotel?
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Each section of the front office plays a specific role in delivering seamless guest service.
Updated On: Dec 27, 2024
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Solution and Explanation
The main sections of the front office department are:
- Reception: Handles guest check-in, check-out, and reservations.
- Cashier: Manages billing and payment settlement.
- Information desk: Provides details about hotel services and nearby attractions.
- Bell desk: Assists with luggage handling and guest escorting.
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