Question

Under Section 2(1) (f) of Consumer Protection Act 1986, 'defect' is meant by any fault, imperfection or shortcomings in __________ in relation to the goods

• A. Quality and Quantity
• B. Potency
• C. Purity or standard
• D. All of the above

Hint:

Remember the key distinction in consumer law: 'Defect' applies to goods, while 'Deficiency' applies to services. The definition of 'defect' is broad, covering almost any way in which a product can be substandard.

Answer 1

The Correct Option is D

Step 1: Understanding the Concept:
The Consumer Protection Act, 1986 (now replaced by the 2019 Act, but the question refers to the 1986 Act), defines key terms like 'defect' and 'deficiency'. A 'defect' specifically relates to goods.

Step 2: Detailed Explanation:
Section 2(1)(f) of the Consumer Protection Act, 1986, defines "defect" as follows:
"'defect' means any fault, imperfection or shortcoming in the quality, quantity, potency, purity or standard which is required to be maintained by or under any law for the time being in force or under any contract, express or implied, or as is claimed by the trader in any manner whatsoever in relation to any goods."
This definition is very comprehensive and covers all the aspects mentioned in the options:
- (A) Quality and Quantity
- (B) Potency
- (C) Purity or standard
Since the definition explicitly includes all these attributes, the correct answer is (D).

Step 3: Final Answer:
The term 'defect' under the 1986 Act refers to shortcomings in the quality, quantity, potency, purity, or standard of goods.