Question

The maximum number of customers’ interaction that one faces in a retail store is at the _______.

• A. Cash counter
• B. Trial rooms
• C. Complaint area
• D. Control room

Hint:

The cash counter is the focal point for customer interaction in a retail store as it is the last step in the shopping experience.

Answer 1

The Correct Option is A

The cash counter is where customers finalize their purchases, and it is often the point where the highest volume of customer interaction occurs. This is because the cashier interacts with each customer to process their payment and complete the transaction.