Question

The following is not the value-Addedd service in a library

• A. Stock verification through RFID
• B. Barcode Generation
• C. On call support
• D. Serials Control

Hint:

Ask if the item is a fundamental process or an enhancement. Managing journals (Serials Control) is fundamental. Using RFID to count them is an enhancement.

Answer 1

The Correct Option is D

Step 1: Differentiate between core functions and value-added services. \[\begin{array}{rl} \bullet & \text{Core Functions: These are essential, behind-the-scenes administrative tasks necessary for managing the library's collection and operations.} \\ \bullet & \text{Value-Added Services: These are services, often leveraging technology, that provide extra convenience or benefit to the user or improve the efficiency of a process in a noticeable way.} \\ \end{array}\]

Step 2: Analyze the options. \[\begin{array}{rl} \bullet & \text{Stock verification through RFID and Barcode Generation are technological improvements that add value by making collection management faster and more accurate than manual methods.} \\ \bullet & \text{On call support is a direct user-facing service that adds value by providing immediate assistance.} \\ \bullet & \text{Serials Control is the fundamental administrative process of managing periodicals (journals, magazines). This includes tasks like ordering, checking in issues, claiming missing issues, and binding. It is a core, essential back-office function, not a value-added service in itself.} \\ \end{array}\]

Step 3: Conclude. Serials Control is a necessary, core operational task, whereas the others are services or technological applications that enhance basic functions.