Question

State any four features of Consumer Protection Act.

Hint:

The Consumer Protection Act aims to protect consumers from exploitation by ensuring fairness in transactions and providing mechanisms for grievance redressal.

Answer 1

The Consumer Protection Act is a law designed to safeguard the interests of consumers by providing them with rights and mechanisms to address grievances. It helps ensure that consumers are not exploited and that they have access to fair practices in the marketplace. Below are four key features of the Consumer Protection Act: Step 1: Protection of Consumer Rights.
The Act provides consumers with rights to be informed, choose freely, and be heard. It ensures that consumers have access to accurate information and can make informed decisions. Step 2: Establishment of Consumer Forums.
The Act provides for the establishment of consumer forums and courts at the district, state, and national levels, enabling consumers to file complaints and seek redressal of their grievances efficiently. Step 3: Redressal of Grievances.
The Act offers consumers the right to seek compensation for any loss or injury suffered due to unfair trade practices, defective goods, or deficient services. Step 4: Prohibition of Unfair Trade Practices.
The Act prohibits practices like false advertising, deceptive pricing, and selling substandard or defective products. It aims to ensure that consumers are not subjected to exploitation or fraud.