Question:

Reception section of front office is not involved in:

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Front office reception handles check-ins, check-outs, and guest support, while housekeeping manages room cleanliness.
Updated On: Dec 27, 2024
  • Receiving guest
  • Allotting room to guest
  • Handling guest queries
  • Cleanliness of rooms
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The Correct Option is D

Solution and Explanation

The reception section of the front office primarily focuses on receiving guests, allotting rooms, and handling guest queries.
Cleanliness of rooms is the responsibility of the housekeeping department, not the reception staff. The reception serves as the point of contact for guest services and information.
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