Question:

Market segments should compromise of customers who:

Updated On: Dec 30, 2025
  • Share similarities
  • Do not share similarities
  • Have bought the product or service previously
  • Have not bought the product or service previously
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The Correct Option is A

Solution and Explanation

The question pertains to the concept of market segmentation in the field of Innovation & Entrepreneurship. Understanding market segmentation is crucial for businesses aiming to address specific customer needs effectively.

A market segment is a subgroup of people or organizations sharing one or more characteristics that cause them to have similar product needs. The goal of market segmentation is to identify and capture specific customer groups with shared traits, which can be targeted more effectively.

Let's assess each option to determine the correct one:

  1. Option 1: Share similarities
    This option is correct because the essence of market segmentation is to group customers who share similar characteristics, needs, or buying behaviors. This allows businesses to tailor their marketing efforts and product offerings to meet the specific desires and requirements of different segments.
  2. Option 2: Do not share similarities
    This option is incorrect. A market segment requires a degree of homogeneity in the characteristics, preferences, or behaviors of customers. If a group does not share similarities, it cannot be considered a cohesive segment, making it challenging to target and market to effectively.
  3. Option 3: Have bought the product or service previously
    While previous purchasing behavior can be a factor in segmenting markets, it alone does not define a market segment. Additionally, it does not cover all potential customers, merely those who have already interacted with the business.
  4. Option 4: Have not bought the product or service previously
    This option is similarly limited to identifying potential new customers but does not define a market segment on its own, as it lacks the emphasis on shared characteristics within the segment.

In conclusion, customers in a market segment should share similarities (Option 1). This allows businesses to target their products or services more effectively and efficiently, aligning their marketing strategies with specific customer needs.

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