Question

List out any four steps of Active listening.

Answer 1

Active listening is a communication technique that involves fully concentrating, understanding, responding, and then remembering what is being said. The four important steps of active listening are:

Pay Attention: Give the speaker your undivided attention and acknowledge the message. Avoid distractions and maintain eye contact.
Show That You're Listening: Use body language such as nodding, smiling, and appropriate facial expressions to indicate engagement.
Provide Feedback: Reflect on what has been said by paraphrasing or asking clarifying questions to ensure understanding.
Defer Judgment: Avoid interrupting or jumping to conclusions while the speaker is talking.