Question

Eye contact with the guests represents towards:

• A. Honesty and Respect
• B. Disrespect and Dishonesty
• C. Arrogance
• D. Negative Attitude

Hint:

Good eye contact with guests creates trust, shows confidence, and communicates respect—key qualities in hospitality service.

Answer 1

The Correct Option is A

Step 1: Understand non-verbal communication.
Eye contact is a powerful form of body language. In hospitality, it shows attentiveness and confidence. Step 2: Build trust.
Making appropriate eye contact with guests helps establish a connection, making them feel valued and respected. Step 3: Project professionalism.
Eye contact also reflects sincerity and honesty, essential traits for maintaining good guest relations.