Question

Enhanced service in a library is

• A. Circulation
• B. Standard Reports
• C. Multilingual Support
• D. Data Exchange

Hint:

Ask yourself: "Is this a fundamental function required for the library to operate, or is it an extra feature that improves the service?" Circulation is fundamental. Multilingual support is an improvement.

Answer 1

The Correct Option is C

Step 1: Differentiate between core and enhanced services. A library's services can be divided into core (basic, essential) functions and enhanced (value-added) functions. \[\begin{array}{rl} \bullet & \text{Core Services: Circulation (checking books in and out) is the most fundamental service. Data exchange (like Z39.50) and generating standard reports are basic administrative functions of a library system.} \\ \bullet & \text{Enhanced Services: These are features that go beyond the basics to improve user experience and accessibility.} \\ \end{array}\]

Step 2: Analyze the options. Circulation, standard reports, and data exchange are all considered standard, core features of a modern library or library management system. Multilingual Support, which allows users to interact with the catalog and services in different languages, is an advanced feature that enhances accessibility and user experience, thus qualifying as an enhanced service.