Question:

Discuss different tools of promotion.

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Effective promotion tools must align with a company’s goals, target audience, and budget. Combining different tools of promotion can create a well-rounded strategy.
Updated On: Feb 20, 2026
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Solution and Explanation

Promotion is an essential component of the marketing mix that aims to inform, persuade, and remind customers about a brand, product, or service. The tools of promotion are various techniques that companies use to achieve their promotional objectives. The primary tools of promotion include:
1. Advertising: Advertising involves paid, non-personal communication through various media channels such as TV, radio, newspapers, and digital platforms. It is used to reach a large audience and create brand awareness.
2. Personal Selling: Personal selling is a face-to-face communication process where a salesperson engages directly with a potential customer. It allows for personalized interaction and helps address specific customer needs.
3. Public Relations (PR): Public relations involve managing the spread of information between the company and the public. PR activities include press releases, media coverage, events, and corporate social responsibility (CSR) initiatives aimed at building a positive image.
4. Direct Marketing: Direct marketing involves communicating directly with consumers through channels such as emails, phone calls, or direct mail. It aims to generate a direct response or immediate action from the target audience.
5. Sales Promotion: Sales promotions are short-term incentives to encourage the purchase or sale of a product or service. Techniques such as discounts, coupons, samples, and contests are commonly used in sales promotions.
6. Digital Marketing: Digital marketing includes using online channels such as social media, search engines, websites, and email to promote products. It offers targeted reach and measurable results for businesses.
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