List of top Questions asked in CBSE CLASS XII

What is Amadeus?
What do you understand by the term "Aggressive complainer"?
What is the difference between CRS and GDS?
What is the significance of reservation to the guest?
What should be done in the case of death of an In-house guest in the hotel?
How is Grand Master Key different from Master Key?
Enlist any five examples of guest complaints that arise due to mechanical reasons.
How are entrepreneurial skills beneficial for a person?
What do you understand by SDGs?
Under which three periods can the origin and growth of the hotel industry be studied?
What qualities must a telephone operator possess?
Give an example of a minor revenue-producing service of a hotel.
What are fire safety equipment?
What is the difference between Ecotel and Normal hotel?
Enlist the qualities required for a receptionist.
In tentative reservation, the hotel holds the room for the guest till the .............
Where is the left luggage kept in a hotel?
Where should the front desk ideally be located in a hotel?
What may help to reduce the frequency of mechanical complaints?
List the various methods of communication.
What do you understand by the term "Goal Setting"?
List a few types of Spreadsheets.
Select the department that directly generates revenue in a hotel organization.
Who provides the wake-up call to the guests?
Which of the following is an example of a verbal mode of reservation?