Question

Which section of front office is involved in providing telecommunication facility to guest and maintains the billing of the same?

• A. Cash and bills
• B. Concierge
• C. Telephone & Telex
• D. Travel desk

Hint:

The Telephone & Telex section ensures smooth communication and keeps records for billing purposes.

Answer 1

The Correct Option is C

The Telephone & Telex section of the front office handles telecommunication services for guests, such as telephone calls, fax, or messages. It also maintains billing for these services.

Cash and bills: Deals with guest billing and payments.

Concierge: Assists guests with information, reservations, and transportation.

Travel desk: Manages travel arrangements and bookings for guests.