Question

Which of the following is not a remedy available to a consumer under the Consumer Protection Act, 2019?

• A. Removal of defects from goods
• B. Replacement of defective goods
• C. Refund of the price paid
• D. Imprisonment of the seller

Answer 1

The Correct Option is D

The Consumer Protection Act, 2019, provides various remedies to consumers for defective goods or services, such as:
Removal of defects: The seller or service provider may be required to rectify the defects in the goods or services. Replacement of defective goods: The seller may be required to replace the defective goods with new ones. Refund of the price paid: The consumer may be entitled to a
refund of the price paid for the defective goods or services.
Imprisonment of the seller is not a remedy available under the Consumer Protection Act, 2019. The Act focuses on providing relief and redressal to consumers, not on punitive measures like imprisonment.