Question

When is the communication process considered complete?

• A. When the sender transmits the message
• B. When the message enters the channel
• C. When the message leaves the channel
• D. When the receiver understands the message

Answer 1

The Correct Option is D

The communication process is fully complete only when the sender receives feedback from the receiver, confirming that the message was understood as intended.

The communication process is considered complete when the feedback loop is closed, meaning the sender receives a response or acknowledgment from the receiver.

• Sender transmits a message → The process starts when the sender encodes and sends the message.
• Receiver decodes and understands it → The message must be accurately received and interpreted.
• Receiver provides feedback → The receiver responds (verbally, non-verbally, or through action), confirming understanding or requiring clarification.
• Feedback ensures two-way communication, reducing misunderstandings.
• Example: If a manager emails instructions (message) and the employee replies with questions (feedback), the process isn’t complete until the manager clarifies and the employee confirms comprehension.

Exception:

In one-way communication (e.g., a public announcement), the process is technically complete after transmission, but effectiveness remains unverified without feedback.