Question

_______ section is involved in maintaining guest accounts and settlement of guest account.

• A. Communication
• B. Travel
• C. Information
• D. Cash & bills

Hint:

The Cash & bills section ensures financial transactions are accurate and seamless for the guest.

Answer 1

The Correct Option is D

The Cash & bills section of the front office is responsible for maintaining guest accounts, generating bills, and settling payments. This section ensures accurate recording of charges related to the guest’s stay and other services.

Communication: Handles messages and calls.

Travel: Assists guests with travel-related bookings.

Information: Provides information and assistance to guests.