Comprehension
Rajinder Singh was 32 years old from the small town of Bhatinda, Punjab. Most of the families living there had middle class incomes, with about 10% of the population living below the poverty level. The population consisted of 10 percent small traders, 30 percent farmers, besides others. Rajinder liked growing up in Bhatinda, where people knew and cared about each other.

Even as a youngster it was clear that Rajinder was smart and ambitious. Neighbors would often say, “Someday you’re going to make us proud!” He always had a job growing up at Singh’s General Store – Uncle Balwant’s store. Balwant was a well-intentioned person. Rajinder loved being at the store and not just because Balwant paid him well. He liked helping customers, most of whom were known by the nicknames. Setting up displays and changing the merchandise for different seasons and holidays was always exciting. Uncle Balwant had one child and out of life, his interest in business had declined. But he had taught Rajinder “the ins and outs of retailing”. He had taught Rajinder everything, including ordering merchandise, putting on a sale, customer relations, and keeping the books.

The best part about working at the store was Balwant himself. Balwant loved the store as much as Rajinder did. Balwant had set up the store with a mission to make sure his neighbors got everything they needed at a fair price. He carried a wide variety of goods, based on the needs of the community. If you needed a snow shovel or piece of jewellery for your wife, it was no problem – Singh’s had it all. Rajinder was impressed by Balwant’s way of handling and caring for customers. If somebody was going through “hard times”, Balwant somehow knew it. When they came into the store, Balwant would make them feel comfortable, and say something like, “you know Jaswant, let’s put everything on credit today”. This kind of generosity made it easy to understand why Balwant was loved and respected throughout the community.

Rajinder grew up and went to school and college in Bhatinda. Later on, he made it to an MBA program in Delhi. Rajinder did well in the MBA course and was goal oriented. After first year of his MBA, the career advisor and Balwant advised Rajinder for an internship at Bigmart. That summer, Rajinder was amazed by the breadth and comprehensiveness of the internship experience. Rajinder got inspired by the life story of the founder of Bigmart, and the value the founder held. Bigmart was one of the best companies in the world.

The people that Rajinder worked for at Bigmart during the internship noticed Rajinder’s work ethic, knowledge, and enthusiasm for the business. Before the summer ended, Rajinder had been offered a job as a Management Trainee by Bigmart, to start upon graduation. Balwant was happy to see Rajinder succeed. Even for Rajinder, this was a dream job – holding the opportunity to move up the ranks in a big company. Rajinder did indeed move up the ranks quickly, from management trainee, to assistant store manager, to supervising manager of three stores, to the present position – Real Estate Manager, North India. This job involved locating new sites within targeted locations and community relations.

One day Rajinder was eagerly looking forward to the next assignment. When he received email for the same, his world came crashing down. He was asked to identify next site in Bhatinda. It was not that Rajinder didn’t believe in Bigmart’s explanation. What was printed in the popular press, especially the business press, only reinforced Rajinder’s belief in Bigmart. An executive viewed as one of the wisest business persons in the world was quoted as saying, “Bigmart had been a major force in improving the quality of life for the average consumer around the world offering great prices on good, giving them one stop solution for almost everything.” Many big farmers also benefitted through low prices, as middlemen were removed. At the same time, Rajinder knew that opening a new Bigmart could disrupt small business in Bhatinda. Some local stores in small towns went out of business within a year of the Bigmart’s opening.

In Bhatinda, one of the local stores Singh’s, now run by Balwant’s son, although Balwant still came in every day to “straighten out the merchandise”. As Rajinder thought about this assignment, depression set in, and the nightmares followed. Rajinder was frozen in time and space. Rajinder’s nightmares involved Balwant screaming something – although Rajinder could not make out what Balwant was saying. This especially troubled Rajinder, since Balwant never raised his voice.

Rajinder didn’t know what to do – who might be helpful? Rajinder’s spouse, who was a housewife? Maybe talking it through could lead to some positive course of action. Rajinder’s boss? Would Bigmart understand? Could Rajinder really disclose the conflict without fear? Uncle Balwant? Should Rajinder really disclose the situation and ask for advice? He wanted a solution that would make all stakeholders happy.
Question: 1

Who is the best person for Rajinder to talk to?

Show Hint

When facing ethical or emotional dilemmas that overlap personal and professional life, it is often best to consult a trusted mentor who understands both perspectives.
Updated On: Aug 26, 2025
  • Wife
  • Boss
  • Let time take its own course
  • Balwant
  • His colleagues in the office
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is D

Solution and Explanation

Step 1: Understand Rajinder’s dilemma.
Rajinder has been assigned the responsibility of opening a new Bigmart store in Bhatinda, his hometown. While this is a prestigious assignment, he is emotionally disturbed because such a move could threaten small local businesses – especially Singh’s General Store, run by his Uncle Balwant’s family. Rajinder is experiencing internal conflict, torn between professional responsibility and personal loyalty.
Step 2: Evaluate possible people to talk to.
- (A) Wife: While she may provide emotional support, she does not have business knowledge or a deep understanding of the situation. Advice may be limited.
- (B) Boss: Talking to his boss may be risky, as it could reveal doubts about the assignment and potentially harm Rajinder’s career. The boss may not prioritize personal dilemmas over organizational goals.
- (C) Let time take its own course: This is avoidance, not a solution. Problems would only worsen.
- (D) Balwant: Balwant has been Rajinder’s mentor since childhood, teaching him the values of business and community service. He understands both the local context and Rajinder’s emotional conflict. Balwant’s wisdom, generosity, and experience make him the best person to provide balanced advice.
- (E) Colleagues: While colleagues may sympathize, they cannot relate to Rajinder’s personal history and community connections in Bhatinda.
Step 3: Logical conclusion.
Among all the options, Balwant is the wisest choice. He has both a personal stake in the issue and the maturity to guide Rajinder with empathy and fairness. Talking to Balwant will help Rajinder reconcile his professional duties with his personal values. \[ \boxed{\text{The best person for Rajinder to talk to is Balwant.}} \]
Was this answer helpful?
0
0
Question: 2

After deliberation with many people and a lot of research, Rajinder came across a study published in a leading journal, which stated that most local farmers benefited because Bigmart bought agricultural produce directly from the farmers. Which of the following actions would you prefer Rajinder to take, after he got this fresh information?

Show Hint

When new information reveals both positive and negative impacts, the best course is to balance interests by communicating stakeholder concerns and working on inclusive solutions.
Updated On: Aug 26, 2025
  • Since farmers benefit from Bigmart’s presence, Rajinder should be happy with Bigmart’s presence in Bhatinda
  • Rajinder should undertake a new study to find out influence of Bigmart on local farmers
  • Rajinder should see this as an opportunity to take concerns of local traders to the top management of Bigmart in India. It may help Bigmart to develop new solutions that can benefit Bigmart, retailers, farmers and consumers.
  • Quit job at Bigmart and start another big retail chain to compete with Bigmart
  • Request his boss to transfer him to new location, which has a low percentage of mom and pop stores. This would reduce Rajinder’s discomfort.
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is C

Solution and Explanation

Step 1: Analyze the fresh information.
The study indicates that farmers are benefiting from Bigmart’s presence since the company buys agricultural produce directly from them. This reduces middlemen exploitation and increases farmers’ profits. Thus, Bigmart’s presence is not entirely negative—it has created a positive impact on one segment of society. Step 2: Understand Rajinder’s conflict.
Rajinder was initially worried because opening Bigmart in Bhatinda could harm local traders (like his uncle Balwant’s stor(E). Now he learns that while local traders may face challenges, farmers gain significantly. This means the situation is mixed—some benefit, some lose. Step 3: Evaluate the options.
- (A) Oversimplifies the problem. Being “happy” ignores the legitimate concerns of local traders.
- (B) Doing another study is repetitive and delays decision-making, without immediate benefit.
- (C) This is the most constructive option. By raising local traders’ concerns to top management, Rajinder can help Bigmart design policies that balance benefits among all stakeholders—farmers, traders, consumers, and Bigmart itself. This creates a win-win situation.
- (D) Quitting and starting a competitor is impractical, risky, and doesn’t solve the ethical dilemma.
- (E) Asking for transfer is escapism and shows avoidance, not leadership.
Step 4: Conclusion.
Rajinder should act as a bridge between local stakeholders and Bigmart’s management. This way, he can honor his personal values while fulfilling professional duties. \[ \boxed{\text{The best action for Rajinder is Option (C).}} \]
Was this answer helpful?
0
0
Question: 3

Which is the right ascending order, in terms of proportion of population, benefitting from Bigmart, in and around Bhathinda?

Show Hint

When asked to rank groups by benefits, always consider the scale of impact—small business owners face losses, producers gain moderately, but consumers usually form the largest group benefitting.
Updated On: Aug 26, 2025
  • Consumers, farmers, retailers
  • Farmers, consumers, retailers
  • Retailers, farmers, consumers
  • Farmers, retailers, consumers
  • Consumers, retailers, farmers
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is C

Solution and Explanation

Step 1: Understand the impact on each group.
- Retailers: Retailers are adversely impacted by Bigmart’s presence because Bigmart takes away their customers. Thus, the proportion of retailers benefitting is very small Almost negligibl(E).
- Farmers: Farmers benefit significantly because Bigmart buys produce directly from them, eliminating middlemen and ensuring better prices. Hence, a moderate proportion of population (the farming community) benefits.
- Consumers: Consumers form the largest group as they get access to cheaper goods, better variety, and reliable supply chains. Thus, the majority of the population benefits at the consumer level.
Step 2: Arrange in ascending order of proportion benefitting.
- Smallest: Retailers (least benefitte(D)
- Middle: Farmers (moderately benefitte(D)
- Largest: Consumers (most benefitte(D)
Step 3: Final Order.
\[ \text{Retailers } < \text{Farmers } < \text{Consumers} \] \[ \boxed{\text{Correct ascending order: Retailers, Farmers, Consumers (Option (C)}} \]
Was this answer helpful?
0
0

Top Questions on Reading Comprehension

View More Questions

Questions Asked in XAT exam

View More Questions