Question

Mr X works in a call center.Each week,he receives number of calls.The unattended calls are queued in the call center monitoring system.The number of calls that he has to attend at the end of each day can be estimated with the equation T =58-100t,where T is total number of calls left to atend and t is the number of work days in the week.What does the number 58 indicates here?

• A. Mr X will callback all the queued numbers in 58 days
• B. Mr X starts each week with 58 calls to callback
• C. Mr X attends 58 calls per hour
• D. C:-Mr X attends 58 calls per day

Answer 1

The Correct Option is B

In the equation T=58−100t, where T is the total number of calls left to attend and t is the number of work days, the number 58 represents the initial number of calls that Mr. X has to attend at the start of the week, before any days have passed.
When t=0 (at the beginning of the week), the equation becomes:
T=58−100(0)=58
This indicates that Mr. X starts the week with 58 calls.
The correct option is (B): Mr X starts each week with 58 calls to callback