Indian Railways, one of the largest railway networks in the world, introduced computerised ticket reservation to make booking faster and more efficient.
The system helped eliminate long queues, reduce human errors, and increase transparency in ticketing.
The first city where Indian Railways implemented this computerised reservation system was Delhi, in the year 1986.
It was a significant modernization step that gradually spread to other cities across India.
Let’s look at the other cities:
- Bombay (Mumbai), Calcutta (Kolkata), and Madras (Chennai) all received computerized booking systems later, but Delhi was the first.
Therefore, the correct answer is (D) Delhi.