The process of directing involves guiding and leading employees to achieve organizational objectives. Two key features of directing are: 
1. Communication: 
  
Directing involves effective communication between managers and employees. Clear and open communication ensures that employees understand their tasks, goals, and expectations. 
2. Motivation: 
  
Directing also involves motivating employees to perform at their best. This includes providing rewards, recognition, and support to enhance employees' productivity and job satisfaction.