Question

Attempt 'Any One' of the following activities:
E-mail writing:
(1) Imagine that you are a shopkeeper of gift articles. A customer had given order for purchasing articles but you have some difficulties for giving delivery in time due to shortage. Write an email to him/her apologising for the delay.
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Report writing:
(2) You are a representative of the N. S. S. unit of your college. Write a brief report of the camp in which various social activities including cleanliness have been conducted by all the participants
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Interview Questions:
(3) Imagine that you have met with the topper in M.P.S.C. Examination. You wish to interview of him/her to know his/her journey of success. Prepare a set of 8 to 10 questions to be asked.

Hint:

An apology email should acknowledge the issue, explain the reason briefly, offer a solution, and maintain a courteous tone.

Answer 1

(1) Email Writing:
Subject: Apology for Delay in Delivery of Gift Articles
Dear [Customer's Name],
I sincerely apologize for the delay in delivering your order of gift articles placed with us. Due to an unexpected shortage of stock caused by supply chain disruptions, we are unable to deliver on the promised date. We are working diligently to restock and ensure your order is dispatched by [specific date, e.g., October 20, 2025]. As a gesture of goodwill, we will include a complimentary gift with your order. Thank you for your understanding and patience. Please contact me at [your email/phone] for any queries.
Best regards,
[Your Name]
Shopkeeper, [Shop Name]
October 12, 2025